PawVillage.com Members FAQ
What are the benefits of PawVillage.com membership?
I can't login. What might be the cause?
How do I change my password?
- What are the benefits of PawVillage.com membership?
- PawVillage.com members may contribute pedigrees, update their dog records
instantaneously at any time, make dog homepages, upload photos,
- I can't login. What might be the cause?
- There are a number of possible reasons that you might have difficulty logging in to the
PawVillage.com site. A few possible issues are:
If none of the suggestions above enable you to login to the site, please contact
Support@PawVillage.com. Please include the following
information in your email: the exact response you received from the web site when you
attempted to login; the platform that you are using (i.e. PC or MAC); the name and version
number of the Internet browser that you are using (i.e. Microsoft Internet Explorer, Netscape
Navigator, AOL). The version number of your browser can usually be found by clicking "Help"
on the top menu bar of your browser, and then selecting "About Internet Explorer/Navigator"
from the subsequent drop-down menu.
- You may have entered your username or password incorrectly. Passwords and usernames are
both case insensitive. The randomly generated password that you were
sent with your welcome email contains letters only. To prevent any errors in
entering the random password you were assigned, we recommend that you either click on the link
supplied or cut & paste the
password from the email you received into the Password field on the Login form. After
successfully logging in, we recommend that you alter your password.
- To login, cookies need to be enabled in your web browser. By default,
most browsers are installed with cookies enabled. Cookies are small pieces of information
that are saved by your browser and help the PawVillage.com site remember that you are
logged in. For more information, please visit our page about cookies.
- How do I change my password?
- Click on "Members" in the top orange navigation bar to access the members menu. Login using your
username and current password if you have not already done so. Under the Your Membership
heading, click on the link labeled
"Change my password & member info." This form will allow you to update or correct your
password, name, location, gender, and birth year.